SHOPFORBRAT operates during office hours on Mondays to Fridays (exclusive of public holidays). We always strive to get back to you within the next working day.

SHOPFORBRAT is based in Singapore, and equipped with one of the strongest e-commerce infrastructures in the world.

We ship to regional countries like Malaysia and Indonesia and internationally to countries such as China, Taiwan, Thailand and USA. Please check for available countries during checkout.

NOTE: Shipping rates will be auto calculated at the checkout page.

Free Shipping is only applicable within Singapore; and for purchases of apparels and fashion products above SGD100.

NOTE: Free Shipping does not apply to purchases of art pieces. Shipping rates for art pieces to be available on a later stage.

Our payment gateway is compliant with VeriSign Identity Protection standards and that means all credit card informations are captured on a highly secured page. We only use payment gateways that overcome the most stringent of tests for secured online transactions. We will not request your password and credit card details from you through any email and/or links sent through email.

SHOPFORBRAT currently provides payment gateways such as: ShopPay, PayPal, ApplePay and GooglePay.

Note: PayPal accepts most globally recognised credit and debit cards (eg. Visa, MasterCard, American Express etc). Do note that you do not need to have a PayPal account to check out, with the exception of some countries. Do refer to PayPal’s website for more information.

Adding items to your cart does not mean the item(s) is reserved. Your order is only confirmed upon payment completion. For faster checkout, we recommend logging in before any Launch or Sale.

You will receive an email once your order has been dispatched. For Standard Courier, it will usually take about 2-3 working days.

For International orders, it will usually take up to a week. However there might be some delays at times due to Covid-19 postage restrictions in some countries.

NOTE: Shipping times does not include a 1 to 2 working days of order processing time within SHOPFORBRAT.

Please refer to the Size Guide in the individual product page as each item has its own unique sizing.

TIP: Take an item (i.e. top, bottom, outerwear accordingly) that fits you the best, lay it flat and take the necessary measurements.

We do not operate on retail at the moment. However you may choose to return to us within 3 days after trying. Please note that all returned items must be not be damaged and/or soiled. They must be unwashed, unaltered and with original tags and packaging intact.

You can return any regular priced item(s) for store credit within 7 calendar days of receiving your order for orders in Singapore or 21 calendar days of receiving your order for International orders.

For orders within Singapore, we recommend you to opt for Singpost Smartpac for all returns.

For International orders, kindly ensure that your return can be easily tracked. You are advised to use a trusted shipping service like your national postal service, DHL or FedEx to send your returns.

All postage fees and costs of packing will be borne by customers. We will not be liable in cases of lost mail for returns.

All return items must be unworn, unwashed, unaltered and with original tags and packaging intact.

Returned item(s) that fail to meet the above conditions will be rejected. You will be required to top up the delivery charges for the item(s) to be shipped back to you.

All refunds will only be done via store credit. Store credit will only include the amount paid for the item(s), exclusive of the original delivery fee. Store credit will be valid for 3 month from date of issue. No extension will be allowed.

Items purchased with store credits cannot be returned for store credits again.

For further enquiries, please drop an email to hello@shopforbrat.com.

All return items must be unworn, unwashed, unaltered and with original tags and packaging intact.

Step 1: You will need to email us at hello@shopforbrat.com with the email titled [ Incorrect/Defective Merchandise Received - Order ID xxxxxx ] Attach a snapshot of the defect on the item and/or the incorrect merchandise sent in the email. This will help in expediting your returns request.

Step 2: Upon our acknowledgement of the return request, we will further advise you on how to return your defective item via email. It is compulsory to return items via a trackable service. We will not be liable for any lost return parcels. Return parcels are to reach us within 7 calendar days from date of receiving the items (21 calendar days for International orders).

Step 3: We will email you after we have received and processed your item(s).

You can simply input that code upon check out at the "Order Summary" stage of your check out process. Click on “Apply” and if the code is valid, the discount will be reflected instantly. Do take note that the Promo code field is case sensitive and usually only valid for a specified promotional period. Certain mobile devices auto-caps/auto-corrects, so be sure to check the code that you have entered before clicking ‘Apply’.

If you require further assistance, feel free to send us an email with a screenshot of the error message.

Promo code has to be entered upon purchase to be valid. Discount can't be applied on an order retrospectively (i.e. after it has been successfully made).

Yes! We are in the midst of planning our SHOPFORBRAT Loyalty Program to reward our esteemed customers.

Thank you for your support!

BRAT NFT Holders will receive special access and privileges.

Note: Please register your shopping account with the same email address you have used for BRATCLUB membership.

To learn more about BRAT NFTs, please visit: bratclub.io